The tourism industry operates within a developed legal and regulatory framework which the players in this industry need to adhere to in the course of offering their services. The Authority strives to deepen and broaden tourism by developing and implementing a regulatory framework that ensures fairness, orderliness and high quality service in the industry. The regulatory framework of the Authority comprises the following:
The Tourism Act 2011
The Tourism Act No. 28 of 2011 was enacted to provide for the development, management, marketing and regulation of sustainable tourism and tourism related and services and for connected services.
The Tourism Regulatory Authority Regulations 2014
Pursuant to Section 122 of the Tourism Act 2011, Tourism Regulatory Authority Regulations 2014 were formulated and gazette to prescribe matters related to regulation of the tourism sector and operations of the Authority.