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Tourism Regulatory Authority (TRA) is a corporate body established under section 4 of the Tourism Act No.28 of 2011 and is mandated to regulate the tourism sector in Kenya. This entails developing regulations, standards and guidelines that are necessary to ensure an all-round quality service delivery in the tourism sector.
Legal Provisions

The Tourism Act, 2011 and Tourism Regulatory Authority, Regulations 2014 make the following provisions for licensing:

  1. Section 7(1) (c) requires tourist-related activities and services including cottages and private residences engaged in guest house services to be licensed by TRA.
  2. Section 98(1) requires any person carrying out a tourism business or service specified in the Ninth Schedule to get a license from TRA.
  3. Section 19(1) requires TRA licenses to be renewed three months before expiry.
  4. Section 19(2) stipulates a penalty of 10% of the license fee for every month’s delay in renewing a license.
  5. Section 29(1) mandates TRA officers to regularly inspect tourism facilities and services where non-compliance is suspected or for purposes of granting or renewing a license.
  6. Section 112 imposes a fine not exceeding one hundred thousand shillings, imprisonment for a term not exceeding eighteen months, or both for any person contravening this Act.
  7. The Fourth Schedule lists the license fee for various tourism activities and services.

The Authority derives its powers to regulate the tourism sector from the Tourism Act, 2011. The objective and purpose of the Authority is to regulate the tourism sector. The functions of The Regulatory Authority as provided by the Act are:

To formulate guidelines and prescribe measures for sustainable tourism throughout the country.
To regulate tourism activities and services countrywide, in accordance with the national tourism strategy.
To register, license and grade all sustainable tourism and tourist-related activities and services including cottages and private residences engaged in guest house services.
To develop and implement, in consultation with relevant stakeholders, criteria for standardization and classification of tourism facilities and services.
To develop and regulate, in consultation with the Ministry for the time being responsible for matters relating to education, tourism and hospitality curriculum, examination and certification.
To develop and implement a code of practice for the tourism sector.
To ensure the development and implementation of high-quality tourism sector.
To monitor and assess tourist activities and services to enhance continuous improvement and adherence to sound principles and practices of sustainable tourism.
To undertake annual assessment and audit of tourism activities and services, measures and initiatives at national level, and prepare and publish an annual national tourism sector status report, in consultation with the minister and relevant lead agencies, and
Perform any other functions that are ancillary to the object and purpose for which the Authority is established.

The Board of Directors

The Authority’s Board comprises of ten (10) members led by a non-executive and independent Chairperson, four (4) independent non-executive directors, representatives of the Principal Secretaries responsible for The National Treasury, State department of Planning and Statistics, State department for Tourism & Wildlife, Ministry of Environment and Forestry, and the Director General of the Authority. The Composition of the Board is as stipulated in Section 8 of the Tourism Act 2011 and below are their individual profiles.

Hon. Halima Yusuf Mucheke

Mr. Peterson Muriithi Njenga

Mr. Kennedy Olwasi

Grace Wangui Kamau

Mr. Alex K. Munyao

Josephine Kinyuti

Mr. Alex Cleland Atingo

Mr. Eric M. Kiniti

Mr. Joseph Kamau

Mr. James Sitieney

Mr. Norbert K. Talam

Directorates

Standards and Quality Assurance

The department plays a pivotal role in enhancing the standards, professionalism and quality of products and services delivery in the tourism sector and supporting the regulatory function of the Authority as stipulated under section 7 (a) of the Tourism Act, 2011. The activities are coordinates through two divisions; Standards and Quality Assurance divisions based at the headquarters of the Authority.

Compliance and Trade Facilitation

This is one of the technical departments of the Authority and is responsible for the development, review and implementation of policies, regulations, guidelines and strategies in line with TRA mandates; registration and licensing of tourism-regulated enterprises; enforcement of compliance to regulatory provisions, national directory of regulated tourism activities and services; specialist/expert regulatory advisory services; continuous improvement of tourist activities and services and adherence to sound principles and practices of sustainable tourism; and duty waiver exemptions; and annual tourism status report per Tourism Act, 2011.

Corporate Support Services

The department is responsible for overall support services and its functions include Finance and Accounts; Human Resource Management, Information Communication Technology (ICT) management, corporate strategy and planning, Records Management and general administration functions of the Authority.

Halima Yussuf Mucheke

Halima Yussuf Mucheke

Board Chairperson

Hon. Halima Yussuf Mucheke is the Chairperson of the Board of Tourism Regulatory Authority. She has a Bachelor’s Degree in Psychology from the University of Nairobi, a Diploma in Business Administration and currently pursuing a Master’s Degree in Business Administration.

She previously worked as nominated member of Parliament with vast experience in the Public Service, having served as a Sub-county Administrator and a District Officer.

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